Cookie Policy

This cookie statement was last updated on 10th August 2020 and applies to citizens of the United Kingdom.

Definitions

We/us – the company trading as Red Door
The/our website – https://reddoorarran.co.uk

Introduction

Our website uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

What are Cookies and related technologies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

Cookies are widely used to “remember” you and your preferences. They may be stored for the duration of your visit (through a “session cookie”) or for longer periods to remember you across multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the site (“third party cookies”).

Local storage

Local storage uses a browser’s “sessionStorage” and “localStorage” functions to store information on the hard drive of your computer or another device. It works like cookies but allows more information to be stored and is controlled by scripts on your device; “sessionStorage” is stored temporarily, but the “localStorage” is persistent. You may erase them by deleting your browser’s history, or using other privacy tools supported by your browser.

The information stored may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

Web beacons

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Accept cookies”, you consent to us using all cookies and plug-ins as described in the pop-up and this cookie statement. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

Essential

These cookies are necessary for the website to perform its basic functions and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, for example, managing the items in the shopping basket, or authenticating registered users to allow them to manage their account.

We will place these cookies without your consent. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Functional

We use some cookies to improve the efficiency and performance of the website and to store your user preferences, for example your cookie preferences, or when you provide feedback, for example a comment or product review. By placing functional cookies, we make it easier for you to use the website. This way, you do not need to repeatedly enter the same information when making repeat visits to our website.

We may place these cookies without your consent. You can set your browser to block or alert you about these cookies, but some parts of the site may not then work as intended.

Analytics and Tracking

Our website does not use this type of cookie at the present time.

Marketing and Advertising

Our website does not use this type of cookie at the present time.

3rd party cookies

We use other companies to provide some of the content and functions for the website and they may use cookies to carry out those functions.

PayPal

We use PayPal for processing payments for orders you place with us. They use cookies to manage your account and prevent fraud. For more information on their terms of service please read their Cookie Policy and Privacy Policy.

Stripe

We use Stripe for processing payments for orders your place with us. They use cookies to manage the payment process and prevent fraud. For more information on their terms of service please read their Cookie Policy and Privacy Policy.

Social Media

On our website we have included links to our Facebook and Instagram pages. We also allow some of our content to be shared, through links, on Facebook, Twitter and LinkedIn. By following these links you accept those websites may use cookies and that we cannot control their use.

Please read the privacy statement of these social networks (which can change regularly) to understand what they do with your (personal) data which they process using these cookies.

Embedded content

Pages on our website may include content from 3rd party websites, for example a Youtube video or a social media post; this embedded content behaves in the same way as if you were visiting the those websites. 3rd party websites may use cookies to gather information about your interaction with the embedded content and our website. If you have an account with the 3rd party they may link that information to your account.

If you gave consent to “Accept Cookies” then you accept that embedded content may use cookies on your device.

Other

We may include links to our friends and/or other businesses to offer you complementary products or services. By following these links you accept those websites may use cookies and that we cannot control their use.

Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

Do Not Track (DNT)

DNT is a concept for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. But progress with this has been slow and no standard has been adopted to this date. As such the website does not respond to “do not track” signals.

Please refer to our Privacy Policy for details of your personal data rights. For further information, or guidance you may contact us using the details at the bottom of this cookie statement.

If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

Data Controller
Red Door
Kames Cottage
Brodick
Isle of Arran
KA27 8BU
Email: support@reddoorarran.co.uk
Phone number: 01770 303549

Our use of cookies may change from time to time. We reserve the right to make change to this this Cookie Policy by issuing an amended version with a new “Last Updated” date.

Change log

10th August 2020 – Policy created.